About
You've probably come here wondering about the people who run this online shop. Maybe you're concerned that this shop and its products aren't real? Well, here's where you'll find all the proof you need to know that we're a real shop run by real people!
First, here's our family! These are the people who own and run this online store.
That guy is game designer American McGee. And that lady is his wife, fashion designer Yeni Zhang, The boy with the silly face is named Lucky Jack McGee and he'll soon have a little sister (as of March 2022, we're expecting our second child).
We're real people making real products based on themes and narrative elements from American's most beloved fairy-tale inspired creations. We also present a unique collection of clothing, jewelry, and plush toys designed by a team of artists and designers led by Yeni.
Founded in 2015, Mysterious is a Delaware, USA LLC with its headquarters in Shanghai, China. We employ a team of artists and designers around the globe - in America, Canada, Australia, Israel, and China - to produce unique designs we sell exclusively via the Mysterious Online Shop.
Martin B. - Customer Support Manager - If you have a question about our products or encounter a problem with your order, Martin and his team will assist you. Just click on the "? Support" button you find on every page of our site and someone will get back to you ASAP.
Jennifer D'aww - Head of Marketing and our Lead Plush Designer - If you've seen our ads on Facebook, Instagram, or TikTok, you can thank Jen. And she's the one who produces all the initial sketches for our Plushie Dreadfuls.
Shirley Li - Shipping Manager - When you place an order it goes to our fulfilment center where Shirley ensures it's carefully packaged and sent on its way.
Want to see more of our online presence?
American McGee's Facebook Page
American McGee's Instagram
American McGee's Twitter
Mysterious Facebook Page
Mysterious Instagram
Mysterious Trustpilot Page
We hope that provides you enough information to determine that we are real people and this is a real shop selling real products.
Still have questions? You can Contact Us directly if needed.