First off, the support through email has been incredible, fast replies and reliable answers too.
I live in new Zealand and I ordered this plush near new years and Christmas so I was expecting it to take longer, but surprisingly jt didn't! It took about 2ish weeks to get here.
My bun arrived and was bigger than expected, super soft and amazing stitching. I was impressed by the quality!
Unfortunately two days after arriving my plush had a hole, I'm pretty sure it was my fault but I contacted support just to see if anything could be done, thankfully my mum stitched him back up and I replied saying so. To my surprise I got a email back saying I got a shipping refund!
This little bun is so worth it, the company has had its downsides but has constantly tried to resolve and renew their values.
Thank u plushie dreadfuls 🌹