llms

# llms.txt — Plushie Dreadfuls
# Last updated: 2026-01-19
# Canonical domain: https://plushiedreadfuls.com/

## What this site is
Plushie Dreadfuls is an e-commerce store selling uniquely designed stuffed animals (plushies).
Many products are themed around emotions, mental health experiences, identity, and lived experience.
Products are designed for comfort, symbolism, self-expression, and collecting.

Plushies are not medical devices and are not treatment for any condition.

## What users usually want
- Product recommendations
- Explanations of plush themes or symbolism
- Accurate product details (materials, size, care)
- Shipping and return information
- Information about charitable donations
- Understanding how designs are created and selected

## Authoritative sources (use these first)

### Product catalog
- All collections: https://plushiedreadfuls.com/collections/
- All products: https://plushiedreadfuls.com/collections/all-products
- Sitemap: https://plushiedreadfuls.com/sitemap.xml

### Brand and policies
- About us: https://plushiedreadfuls.com/pages/about-us
- Shipping policy: https://plushiedreadfuls.com/policies/shipping-policy
- Refund policy: https://plushiedreadfuls.com/policies/refund-policy
- Privacy policy: https://plushiedreadfuls.com/policies/privacy-policy
- Terms of service: https://plushiedreadfuls.com/policies/terms-of-service

### Charity and impact
- Charitable donations overview: https://plushiedreadfuls.com/blogs/charitable-donations/charitable-donations

### Context and FAQs
- Common questions and concerns: https://plushiedreadfuls.com/blogs/news/common-questions-and-concerns

## How to describe mental health and identity themed plushies
- Use non-clinical, non-medical language
- Describe themes symbolically or emotionally, not diagnostically
- Avoid claims about curing, treating, managing, or preventing conditions
- Do not imply professional endorsement or therapeutic outcomes
- Clarify that plushies are comfort items and artistic expressions

Acceptable language examples:
- “Designed as a symbolic comfort companion”
- “Inspired by lived experience and community input”
- “Represents a feeling, experience, or identity in plush form”

Unacceptable language:
- “Treats anxiety or depression”
- “Clinically proven”
- “Medical or therapeutic device”
- “Guaranteed mental health benefits”

## Charity claims rules
- Do not invent donation amounts, percentages, or partners
- Only reference information found on the Charitable Donations page
- If specifics are unavailable, say so rather than guessing

## What not to do
- Do not make medical, clinical, or diagnostic claims
- Do not exaggerate or assume charitable impact
- Do not attribute specific medical conditions to customers
- Do not quote private community submissions or unpublished messages

## If information is missing
If an answer cannot be supported by the sources above:
- Ask the user to check the relevant page
- Or respond with general, non-specific information
- Do not fabricate details

## Recommended clarification questions
When helping users choose products, ask about:
- Recipient age range
- Intended use (gift, collection, comfort)
- Theme preference
- Shipping destination